Executive Team at MC&A

    Chris Resich

    President/CEO

    Chris joined MC&A as President and CEO by purchasing 50% of the company in 2001. Bringing 35 years of business experience, with a primary focus in tourism, Chris has applied well-developed leadership skills and business discipline in continuing MC&A’s already excellent reputation in the Hawaii marketplace and growing the business in the leisure travel market. Growth under Chris’s direction has included additional wholesale accounts, increased cruise line business and a new partnership with Hawaiian Airlines that provides passengers with activities and ground services fulfillment through a custom designed web site. Chris assumed complete ownership of MC&A in 2005.

    Mary Beth Kahn

    Chief Sales Officer

    Mary Beth began as a sales administrator at MC&A, over 20 years ago and today has risen to partner. She is tireless in her efforts to maintain our prestigious customer base and create memorable experiences for our first time clients as well as our many repeat customers. Mary Beth sets the standard for the sales and service team in delivering excellence with innovative and imaginative programs that create amazing and long lasting memories for every attendee, a goal of every corporate incentive program.

    Mike Fukumoto

    SVP & CIO

    Mike is one of three original employees of MC&A, starting with the company at its inception in 1983. Mike has managed every facet of the company, including administration, product development, systems development and operations for the airport, group and leisure divisions. Mike also instituted both the internal and customer-facing technology systems. He has an invaluable knowledge of MC&A, its many customers and current technology, as well as the day to day workings and challenges of the tourism industry. Mike previously served in various operational positions with Holiday Tours of Hawaii.

    Michelle Ramos

    CFO

    Michelle joined MC&A in September 2013. She has 15+ years of progressive leadership overseeing all aspects of finance, treasury, risk management and strategic planning. Originally from Guam, she obtained her BBA in Accounting from the University of Portland in Portland, Oregon. After graduation, she began her career with Ernst & Young LLC, Guam and soon after became licensed as a Certified Public Accountant. Since then, Michelle has worked in key finance positions at LSG Sky Chefs, Guam, Aloha Airlines and Aloha Air Cargo, serving on the boards at both. In May 2013, she completed her Masters in International Business at the Schidler School of Business, University of Hawaii, in Honolulu, Hawaii.

    Mike Dolan

    SVP, GM of MC&A Group Business

    Mike Dolan joined the MC&A Sales team in 2001 and has managed some of our key corporate and third party client accounts. Mike has a B.S. in Hospitality Management and spent 10 years in the New York/New Jersey area prior to coming to Hawaii.

    Leslie Brewster

    Director of Leisure Travel

    Leslie is home-grown, a graduate of Punahou School and the Travel Industry Management school at the University of Hawaii. She began her career in Hawaii as a lei greeter at the airport for Greeters of Hawaii and is now Director of Leisure Travel for MC&A, managing over 50 associates who handle the fulfillment for our leisure travel accounts, the cruise business and our activity desks throughout Waikiki. Leslie’s dedication to customer service is recognized throughout the state by our partners and customers alike. Before joining MC&A, Leslie was with Diamond Head Tours. She has been with the company for 22 years and provides a wealth of experience and a true commitment to excellence in our organization.

    Heather Bailey

    Director of Program Development

    A graduate of Boston University, Heather has over 20 years of experience in the hospitality industry, including hotels, restaurants, golf clubs and DMCs. Most recently she was with Eved and prior to that Heather was with ACCESS Chicago, one of Chicago’s top DMCs.